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“…we
were impressed with the consummate professionalism of the
staff and their commitment to quality. Our executive committee
had various ideas on final direction of the project; Zenith
employees were able to work with our staff to achieve
an optimized outcome that pleased the entire group…Additionally,
several reconstruction tear-outs offered unforeseen structural
issues, which Zenith was able to competently address without
affecting the overall schedule.”
Joseph M. Cibor, P.E.
President, Fugro South, Inc.
“I would like to thank you, Paul, Sharon and everyone
else at Zenith for an incredible job at the Glen Loch Shopping
Center, which through your efforts has been transformed
from a run-down center in desperate need of repair into
a first-class neighborhood shopping center that my father
and I are proud to own. From our tenants’ perspective,
the most important issue was business interruption. We
have a number of tenants who are not shy about voicing
their concerns or complaints. From the beginning of the
job until completion, however, we received only glowing
reports from tenants, who were thrilled not only with the
quality of the work, but also with Paul’s dedication
to getting the work completed on a timely basis.”
Todd
J. Zucker, Owner Glen Loch Shopping Center
“We thank you sincerely for your personal attention
to detail and for your unwavering commitment to our satisfaction.
You walked us through some excellent cost-savings suggestions,
and even managed to keep smiling when previously unforeseen
problems were uncovered. You and your team blessed our
ministry.”
Vince Parks, Executive Director of Ministry,
Gloria Dei Lutheran Church
“Thank you for another great project well done!...First,
you were always available to prepare cost estimates, before
you even knew that you had the job. We went through several
changes in scope before your contract was written, and
you continued to help update the estimates and provide
us with ideas for cost savings….The construction
period was seamless.…the built work is just as I
imagined – beautiful materials, well detailed and
finely constructed. You even agreed to work with us at
night to fine-tune the lighting!...Thank you for all you
did to make the project a new landmark for Houston’s
Theater District.”
Natalye L. Appel, FAIA, Principal
“The
project was completed without a hitch, on time and at the
budgeted cost. At all times I found you, Sharon,
Paul and your subcontractors very easy to work with and
always available to answer any questions I might have.
Additionally, I think your knowledge and experience saved
me money and contributed to the overall good looks and
functionality of the office.”
Linda Schmuck, Schmuck,
Tees & Company
“This
past year, Zenith Construction has successfully completed
a number of projects here at Rice University.
Without exception, each of these projects has been accomplished
with competence and professionalism….Zenith Construction
provides excellent services, whether it’s general
contracting, construction management, design/build, or
pre-construction services. Our experience with your firm
in each of these areas has been exceptional. I look forward
to working with you and Zenith on future projects here
at Rice University.”
Patrick J. Dwyer, Project Manager,
Rice University, Project Management & Planning Department
“The process from start to finish was a model of
how the Owner/General Contractor relationship should work”…You
were able to anticipate problems before they occurred,
held the trades to a high level of quality, and maintained
a great relationship with the tenants….Critical to
my business is the fact that you were on time and on budget.
You were responsive and never lost your focus as the project
was nearing completion. My office and banker were also
very pleased with how the administration of the project
was handled.”
Stuart R. Kensinger, Stuart Roben Kensinger
“I
want to thank you and your team for a job well done for
our client, Fugro South. They are very pleased
with their newly renovated space, and I was glad to have
you as part of our team to make the renovation as painless
as possible. This was a difficult project that had a few
surprises along the way, but I was extremely impressed
with the teamwork and the flow of work on the job….I
look forward to working with your team again on projects
in the future.”
Jim Halloran, Associate, Morris Architects
“Please
accept this letter as our church’s way of saying, “Job
Well Done!” We are delighted with the way you worked
with our unique schedule, budgetary restraints, and unusual
remodeling and tie-in to our existing facilities… On
a personal note, I want to thank you for your professionalism,
attention to detail, and excellent oversight of this project.
The normal problems that arose (and even a few “abnormal
ones!”) were handled promptly, efficiently, and to
our complete satisfaction. Several times you went above and
beyond our expectations; this is a testimony to your commitment
to understanding us as your client and meeting our needs.”
Sr. Pastor Mike Evens, Timber
Lakes Baptist Church
“…and what was truly impressive was the way
in which you planned and scheduled the work so that we
could provide services to the community uninterrupted…what
sets you apart from other in the field is your personal
dedication and commitment to get the job done in a timely,
professional and caring manner. Time and again you went
the extra mile to help us when working through the requirements
of the City of Houston contract.”
Elena R. Vergara, President/CEO
Chicano Family Center
“Your
experience and willingness to be sensitive to the University’s
budget and special academic needs has been invaluable.
I look forward to continuing the cooperative relationship
of providing excellent quality work, on time, at or under
budget with Zenith.”
Howard A. Rose, Asst. VP, Facilities
Operation University of St. Thomas
“…our work together on various projects…has
been very successful and has produced a happy client for
both of us…We enthusiastically recommend Zenith Construction
to any of your prospective clients.” Carl
Penland, AIA, Browne Penland McGregor Stephens Architects,
Inc.
“We
would like to thank you foremost for the superior communications
and responsiveness you exhibited in managing the project.
Also notable was the clarity of the paperwork, which won
rare praise from Warren Ching and Pirooz Farhoomand of
the Department of Housing and Community Development. Conflicts
between drawings and the actual building conditions were
resolved amicably; and any resulting changes to the Contract
Documents were priced appropriately and executed promptly.
The project was well-staffed and proceeded according to
schedule.”
Nancy Ganucheau, That’s
Architecture
“Mr.
Betancourt carefully scrutinizes projects and analyzes
them to achieve the best value. On many occasions, he went “the
extra mile” for us and met with us regularly, even
for evening meetings. It is well worth your while to have
Bob on your team! We will miss him very much when our projects
are completed.”
Reverend John Thomas Lane, Pastor
Corpus Christi Roman Catholic Church
“Thanks
again for your honesty, your courtesy, and for caring as
much about the project as I did. We couldn’t be more
thrilled with the outcome-high quality work, on time, and
within budget. I thoroughly enjoyed working with you, and
I look forward to working with you on future projects.”
Carol Vickery, Houston Racquet
Club Board Member
“Bob
Betancourt impressed me with his responsiveness and problem-solving
attitude. He was always prompt in returning telephone calls,
and in providing requested information. I believe Bob really
put himself in the client’s place when it came to
managing their budget.”
Suzanne Labarthe, AIA, Rodgers
+ Labarthe
“Bob
possesses great integrity, energy, and laudable problem-solving
skills, and these admirable qualities are highly evident
in his work. Bob Betancourt has proven himself a selfless
team member, and when necessary, a decisive team leader.”
Daniel Kornberg, Daniel Kornberg
Architects
“ Please
extend our particular gratitude to Paul Rainer, the field
superintendent. Although remodeling is by necessity disruptive,
Paul’s operating practices made the procedure as
pleasant as possible. He consistently backed the owner
and architect in enforcing the documents and achieving
an outstanding product, and exceeded expectations in
finding inexpensive and attractive solutions to problems
arising in the field.”
Nancy Ganucheau, That’s
Architecture
“Jack’s
concerns for the safety of the workplace and of our members,
especially the junior tennis players who arrived en masse
everyday after school, was really appreciated. He did a
great job of overseeing the subcontractors and also made
sure that the construction area was clean and neat at the
end of the day… something that I noticed as did numerous
Racquet Club members!”
Carol C. Vickery, Houston Racquet
Club Board Member
“We
also extend our gratitude to Paul Rainer, your field superintendent,
who was extremely diligent in working with the subcontractors
on our project. We had heard horror stories of the architect,
the contractor and the subs not working well together.
Thanks to you, this was not the case. Your company name
is a descriptive – you are the tops in the construction
field!”
Elena R. Vergara, President/CEO
Chicano Family Center
“This
summer, Jack became an extended part of the Ray & Hollington
family, working around our schedule and with limited documentation.
We architects aren’t very good in the owner’s
role, but Jack managed to get the build-out done despite
us. Jack is hard-nosed and aggressive, balanced with honesty
and fairness to everyone on the job-thanks for putting
him on ours.”
Richard P. Hollington II, AIA
Ray + Hollington, Architects
“Sharon’s
work on our project at Bush Intercontinental Airport displayed
her professional ability to get the job completed. Her
effort played a key role in moving the project forward.”
Robert Baker, Director of Construction
Management Services, Othon, Inc.
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